Privacy policy
Privacy Policy
Last updated: April 1, 2025
At CHLKDUP LLC (“CHLKDUP,” “we,” “us,” or “our”), your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us online at www.chlkdup.com.
We collect two types of information:
Information You Provide Directly: When you place an order, subscribe to our newsletter, contact us, or participate in an event or giveaway, we may collect your name, email address, shipping and billing addresses, phone number, payment details (processed securely—we do not store card information), order history, and your social media handle (if applicable).
Information Collected Automatically: When you visit our site, we automatically collect data including your IP address, browser type, device information, pages viewed, time spent on the site, referral sources, and interactions with our emails (such as opens and clicks). We use cookies, pixels, and tracking tools through platforms such as Meta, Google Analytics, and Klaviyo to enhance your shopping experience and support our marketing efforts.
We use your information to process and fulfill orders, communicate about purchases or support issues, send marketing emails and SMS (with your consent), improve our website and services, run promotions and events, prevent fraud, and comply with legal obligations.
We do not sell your personal information. We may share your data with trusted third-party services including Shopify (our ecommerce platform), Klaviyo (email and SMS marketing), payment processors like Shopify Payments and PayPal, shipping providers such as USPS, UPS, and FedEx, marketing platforms like Meta and Google, and any contractors or freelancers who assist in running our business. All partners are required to maintain data security and comply with privacy regulations.
You have the right to unsubscribe from our emails at any time by using the unsubscribe link in any email we send. You can opt out of SMS marketing by replying STOP. You may also request to view, correct, or delete your data by contacting us at [Insert Contact Email].
We retain your personal data only as long as needed to fulfill orders, meet legal obligations, resolve disputes, and support business operations.
CHLKDUP does not knowingly collect personal information from children under the age of 13. If we learn we have collected such data, we will delete it immediately. Please contact us if you believe this has occurred.
SMS Marketing Compliance
If you opt in to receive SMS messages from us, either at checkout or through a sign-up form, you agree to receive text marketing messages and notifications about your order, including abandoned cart reminders. Consent is not a condition of purchase. You can unsubscribe from SMS messages at any time by replying STOP or by following the unsubscribe instructions provided in any text message.
Third-Party Data Sharing
We may share your contact and order information with SMS or email service providers (such as Klaviyo or Postscript) to send you relevant communications. These providers are only permitted to use your data as needed to perform their services on our behalf and must comply with data protection regulations.
Location-Based Services
If you use features on our website or mobile experiences that rely on your location (e.g., for store locator or local event notifications), we may collect and use your location data. You can control or disable location sharing in your device settings at any time.
We take security seriously and use reasonable safeguards to protect your data. However, no method of transmission over the internet or electronic storage is completely secure. Use of our site is at your own risk.
This Privacy Policy may be updated occasionally. Any changes will be posted here with an updated “Last updated” date.
If you have any questions about this Privacy Policy, please contact us at:
CHLKDUP LLC
5738 Knob Rd. Nashville, TN 37209
Email: greg@chlkdup.com
