Privacy policy
Privacy Policy
Last updated: September 21, 2026
CHLKDUP LLC (“CHLKDUP,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit chlkdup.com, purchase our products, communicate with us, or otherwise interact with our services.
Information We Collect
The personal information we collect depends on how you interact with CHLKDUP.
Information You Provide
When you place an order, create or use an account, subscribe to marketing, contact us, participate in a promotion, or otherwise interact with CHLKDUP, we may collect information such as:
- Name
- Email address
- Phone number
- Billing and shipping addresses
- Order and transaction information
- Customer service communications
- Marketing preferences
- Social media information you voluntarily provide
- Other information you choose to provide to us
Payment information is processed through our payment providers. CHLKDUP does not directly store complete payment card information.
Information Collected Automatically
When you visit or interact with our website, certain information may be collected automatically, including:
- IP address
- Browser and device information
- Pages viewed and actions taken on the website
- Referral sources
- Approximate location derived from IP address
- Website and shopping interactions
- Email interactions, where permitted
- Cookie and similar technology identifiers
We and our service providers may use cookies, pixels, analytics tools, and similar technologies to operate the website, understand how customers use it, improve our services, and measure or deliver marketing.
How We Use Personal Information
We may use personal information to:
- Process, fulfill, and deliver orders
- Process returns, exchanges, and refunds
- Communicate with you about orders or customer service requests
- Provide and improve our website, products, and services
- Personalize your shopping experience
- Send email or SMS marketing when you have consented or where otherwise permitted
- Measure the effectiveness of our marketing
- Detect and prevent fraud, abuse, or security incidents
- Maintain business and transaction records
- Comply with applicable legal obligations
How We Share Personal Information
We may disclose personal information to service providers and business partners that help us operate CHLKDUP, including providers involved in:
- Ecommerce and website hosting
- Payment processing
- Order fulfillment and shipping
- Email and SMS communications
- Website analytics
- Advertising and marketing
- Fraud prevention and security
- Customer support and other business operations
These providers may include services such as Shopify, payment processors, shipping carriers, email and SMS providers, Google, Meta, and other technology providers used to operate or market CHLKDUP.
We may also disclose information when required by law, to protect our legal rights or the rights of others, or in connection with a business transaction such as a merger, acquisition, financing, or sale of assets.
Advertising, Cookies and Similar Technologies
CHLKDUP and our service providers may use cookies, pixels, and similar technologies to understand website activity, measure advertising performance, and provide advertising that may be more relevant to you.
Depending on where you live, certain disclosures of personal information for targeted or cross-context behavioral advertising may be considered a “sale,” “sharing,” or similar activity under applicable privacy laws even when no money is exchanged for your personal information.
Where required, you may have the right to opt out of these activities through the privacy controls made available on our website.
You may also control certain cookies through your browser settings, although disabling cookies may affect some website functionality.
Email and SMS Marketing
If you subscribe to CHLKDUP marketing communications, we may use your email address or phone number to send marketing messages.
You can unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.
You can opt out of SMS marketing by replying STOP to a marketing text message. Consent to receive marketing messages is not a condition of purchase. Message and data rates may apply.
Transactional communications related to an order or customer service request may still be sent when necessary.
Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, which may include the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request a copy of certain personal information
- Opt out of certain uses or disclosures of personal information
- Withdraw consent where processing is based on consent
These rights may be subject to exceptions or limitations under applicable law.
To make a privacy request, contact greg@chlkdup.com or use any privacy controls provided through our website.
We may need to verify your identity before completing certain requests.
Data Retention
We retain personal information for as long as reasonably necessary to provide our services, fulfill transactions, maintain appropriate business and financial records, resolve disputes, enforce agreements, and comply with legal obligations.
Retention periods may vary depending on the type of information and why it was collected.
Children’s Privacy
Our website and services are not directed toward children, and we do not knowingly collect personal information from children in violation of applicable law.
If you believe a child has provided personal information to CHLKDUP improperly, please contact us at greg@chlkdup.com so we can review the situation and take appropriate action.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
Third-Party Websites and Services
Our website may contain links to or integrations with third-party websites and services.
CHLKDUP is not responsible for the privacy practices of third parties. We encourage you to review their privacy policies before providing personal information directly to them.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our practices, technology, services, or legal requirements.
When we make changes, we will update the “Last updated” date at the top of this page.
Contact Us
If you have questions about this Privacy Policy or would like to make a privacy request, contact:
CHLKDUP LLC
5738 Knob Rd.
Nashville, TN 37209
greg@chlkdup.com