Return & Refund Policy

Last updated: September 21, 2026

We want you to be confident in what you order. If something isn’t right, eligible items may be returned or exchanged within 30 days of delivery.

Returns

We accept returns on eligible items within 30 days of delivery.

To qualify:

• Items must be unworn, unwashed, and in original condition.
• Original tags must be attached, if applicable.
• Proof of purchase or your order number is required.

To start a return, email greg@chlkdup.com with your order number and the item you’d like to return. We’ll provide return instructions.

Customers are responsible for return shipping costs.

Exchanges

Need a different size or color? We’re happy to exchange eligible items within 30 days of delivery, subject to availability.

Email greg@chlkdup.com with your order number and the size or color you need. We’ll provide instructions for returning the original item.

Customers are responsible for shipping the original item back to CHLKDUP. Once the return is received and approved, we’ll ship the replacement at no additional shipping charge.

If your requested replacement is no longer available, we’ll issue a refund for the returned item to your original payment method.

Refunds

Once your return is received and inspected, we’ll notify you when your refund has been approved.

Approved refunds will be issued to the original payment method. Please allow 3–7 business days for the refund to appear after processing, depending on your financial institution.

Original shipping charges are non-refundable.

Items returned outside the requirements of this policy may not be eligible for a refund.

Final Sale

Items clearly marked Final Sale at the time of purchase are not eligible for return, exchange, or refund.

This may include clearance items, event exclusives, limited releases, or other products specifically identified as Final Sale.

A product is not considered Final Sale unless it is clearly identified as such when purchased.

Incorrect or Defective Items

If we sent the wrong item or your product arrived defective or damaged, contact greg@chlkdup.com within 7 days of delivery.

We’ll make it right and cover any shipping costs associated with correcting the issue.

Questions?

For questions about a return, exchange, or refund, contact:

greg@chlkdup.com