CHLKDUP FAQ – No Excuses, Just Answers

We Keep It Simple.

Got questions? We’ve got the answers you need—straight to the point, no fluff

 

General Questions

What is CHLKDUP all about?

We’re built for the dedicated, the gritty, and the authentic. CHLKDUP is more than gear—it’s a community built around staying ready, earning your wins, and pushing past limits.

 

Orders & Shipping

Where is my order?

As soon as your order ships, you’ll get an email with tracking details. Didn’t get it? Check your spam folder or email us at chlkdup@gmail.com.

How long does shipping take?

• Standard Shipping (US): 3-7 business days

• Express Shipping (US): 1-3 business days

• International: Times vary by location and will be shown at checkout.

 

Returns & Exchanges

What’s your return policy?

We accept returns and exchanges within 30 days of delivery, as long as the item is unworn, unwashed, and in its original condition.

Start your return here: [Insert Link]

How long does it take to process a return?

Returns are processed within 5-7 business days once we receive your item. You’ll be notified when your refund or exchange is complete.

 

Sizing & Product Care

How do I know which size to order?

Check out our Size Guide for detailed measurements of each product. If you’re between sizes, consider sizing up or contact us for advice.

How do I care for my CHLKDUP gear?

• Wash: Inside out on cold

• Avoid: Bleach and fabric softeners

• Dry: Air dry or tumble dry on low

This keeps your gear performing and looking its best.

 

Athlete Program & Community

How do I become a CHLKDUP athlete or ambassador?

Think you’ve got what it takes? Visit our Athlete Program Page to learn more and apply. We’re selective because we only work with those who live the brand.

 

Other Questions

Can I cancel or change my order after placing it?

We process orders quickly, but you can request changes or cancellations within 12 hours of placing your order. Email [Insert Email] with your order number ASAP.

Still need help?

We’ve got you covered. Visit our Contact Page or reach out directly at chlkdup@gmail.com.